Privacy Policy

Last Updated: August 16, 2026

At Buy Mattress Topper, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.

1. Information We Collect

When you visit or purchase from our website, we may collect information such as:

• Your name

• Billing and shipping address

• Email address

• Phone number

• Order and purchase information

• Payment-related information

• Information you provide when contacting customer support

• Device, browser, IP address, and website usage information

• Cookies and similar technologies used to operate and improve our website

We only collect information that is reasonably necessary to provide our services, process orders, communicate with customers, and improve the shopping experience.

2. How We Use Your Information

We may use collected information to:

• Process and fulfill your orders

• Process payments through our payment providers

• Ship purchased products

• Send order confirmations and updates

• Respond to customer service requests

• Provide information about your orders

• Improve our website, products, and services

• Detect and prevent fraud, abuse, or unauthorized activity

• Maintain website security

• Comply with applicable legal and regulatory requirements

If you choose to receive promotional communications, we may also use your email address to send relevant offers, updates, and information about our products.

3. Payment Information

Payments made through our website may be processed by third-party payment providers.

We generally do not directly store your complete credit card or debit card number on our own systems. Payment information is handled according to the applicable privacy and security practices of the payment processor used during checkout.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide essential website functionality, remember preferences, understand website usage, and improve the customer experience.

Third-party services used by our store may also place cookies or similar technologies on your device for analytics, advertising, payment processing, or other legitimate business purposes.

You can adjust your browser settings to manage or block cookies. However, disabling certain cookies may affect some website functionality.

5. Information Sharing

We do not sell or rent your personal information for money.

We may share information with trusted third-party service providers when necessary to operate our business, including providers involved in:

• Payment processing

• Order fulfillment

• Shipping and delivery

• Website hosting and technology

• Analytics

• Customer support

• Fraud prevention

• Marketing and advertising services

These service providers may only receive information reasonably necessary to perform the services they provide.

We may also disclose information when required by law, legal process, court order, or when necessary to protect our rights, customers, website, or business.

6. Shopify

Our online store is powered by Shopify. Shopify and its service providers may process information in connection with operating our online store, checkout, payments, security, and related services.

You can review Shopify's privacy practices through Shopify's official privacy documentation.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

When information is no longer reasonably required, we may securely delete or anonymize it, subject to applicable legal requirements.

9. Your Choices

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Opt out of certain marketing communications

• Request information about how your personal information is used

To make a privacy-related request, please contact us using the information below.

10. Marketing Communications

If you receive promotional emails from us, you can unsubscribe by following the unsubscribe instructions included in the email.

Even if you opt out of promotional communications, we may still send necessary transactional messages, such as order confirmations, shipping updates, or customer service communications.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children who are not legally permitted to use online shopping services without appropriate authorization.

If you believe that a child has provided personal information to us, please contact us so we can review and take appropriate action.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, legal requirements, or privacy practices.

Any updated version will be posted on this page with a revised Last Updated date.

14. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Buy Mattress Topper

Address:
131 W Riverside St
Phoenix, AZ 85041-1521
United States

Email: altonrchase3@gmail.com

Phone: 928-534-1641

Website: buymattresstopper.com

We appreciate your trust in Buy Mattress Topper and are committed to handling your information responsibly.