Payment Policy

Last Updated: August 16, 2026

At Buy Mattress Topper, we aim to make the checkout process simple, secure, and convenient. This Payment Policy explains how payments are handled when you purchase products from our website.

1. Accepted Payment Methods

We accept the payment methods displayed and available during checkout.

Depending on availability, payment options may include:

• Visa

• Mastercard

• American Express

• Discover

• Other payment methods made available through our checkout system

Available payment methods may vary depending on your location, order, and payment provider.

2. Payment Authorization

When you place an order, your payment method may be authorized or charged according to the payment processor's procedures.

An order is considered successfully placed only after the payment has been successfully authorized or processed and the order confirmation has been issued.

3. Payment Security

Payments are processed through secure payment-processing services.

We do not intentionally store complete credit card or debit card numbers on our own systems. Payment information is handled by the applicable payment processor according to its security and privacy practices.

For your protection, never send complete credit card numbers, passwords, or other sensitive payment information to us by email or through the website contact form.

4. Billing Information

Customers are responsible for providing accurate billing and payment information.

If the billing information provided does not match the information required by the payment provider, the transaction may be declined or delayed.

We may contact you if additional information is reasonably necessary to verify or process an order.

5. Payment Verification and Fraud Prevention

For security purposes, orders may be subject to payment verification or fraud screening.

We reserve the right to delay, decline, or cancel an order when a transaction appears unauthorized, fraudulent, suspicious, or otherwise inconsistent with our payment and security requirements.

If an order is cancelled after payment has been successfully received, an applicable refund will be processed using the original payment method when reasonably possible.

6. Currency

Prices are displayed in the currency shown on our website and at checkout.

If your payment method uses a different currency, your bank or payment provider may apply currency-conversion rates or additional fees. These fees are outside our control.

7. Pricing Errors

We make reasonable efforts to maintain accurate product pricing.

If a technical or system error results in an incorrect price being displayed, we reserve the right to correct the error and, where applicable, contact the customer before fulfilling the order.

If an order is cancelled because of a pricing error after payment has been received, an applicable refund will be issued.

8. Taxes

Applicable sales taxes or other charges may be calculated and displayed during checkout based on the customer's shipping destination and applicable laws.

Tax requirements may vary by location.

9. Refunds

If you are eligible for a refund under our Return & Refund Policy, the refund will generally be issued to the original payment method used for the purchase.

The time required for the refund to appear in your account may depend on your bank or payment provider.

10. Failed or Declined Payments

If a payment is declined, incomplete, or otherwise unsuccessful, your order may not be processed.

You may need to:

• Verify your payment information

• Confirm that your card or payment method is active

• Contact your bank or payment provider

• Try another available payment method

We are not responsible for payment declines caused by banks, card issuers, payment providers, or technical issues outside our reasonable control.

11. Duplicate Charges

If you believe you have been charged more than once for the same order, please contact us promptly with your order details.

We will review the transaction and work with the applicable payment provider to resolve any confirmed duplicate charge.

12. Contact Us

If you have questions about payments, billing, or an order transaction, please contact us:

Buy Mattress Topper

Address:
131 W Riverside St
Phoenix, AZ 85041-1521
United States

Email: altonrchase3@gmail.com

Phone: 928-534-1641

Website: buymattresstopper.com

We reserve the right to update this Payment Policy when necessary to reflect changes in our payment methods, checkout system, or applicable requirements.